iOS In-App Purchase Refunds

Ralph DiMola rdimola at evergreeninfo.net
Wed Jul 10 17:20:54 EDT 2019


Seems to be the only way to test. I also read that you can only get so many refunds until you get flagged by Apple.

Ralph DiMola
IT Director
Evergreen Information Services
rdimola at evergreeninfo.net


-----Original Message-----
From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On Behalf Of Lagi Pittas via use-livecode
Sent: Wednesday, July 10, 2019 5:10 PM
To: How to use LiveCode
Cc: Lagi Pittas
Subject: Re: iOS In-App Purchase Refunds

Why not  you or a family member purchase and then refund?

Lagi

On Wed, 10 Jul 2019 at 21:44, Ralph DiMola via use-livecode < use-livecode at lists.runrev.com> wrote:

> Update: After doing some searches it seems that canceling in-app 
> purchases in the Apple sandbox is a hole in sandbox testing that has 
> been there for awhile. I will keep looking and see if that hole has been plugged.
>
> In the meantime I will code up the proposed solution.  And wait...
>
> Ralph DiMola
> IT Director
> Evergreen Information Services
> rdimola at evergreeninfo.net
>
>
> -----Original Message-----
> From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On 
> Behalf Of Lagi Pittas via use-livecode
> Sent: Wednesday, July 10, 2019 2:13 PM
> To: How to use LiveCode
> Cc: Lagi Pittas
> Subject: Re: iOS In-App Purchase Refunds
>
> Hi Ralph,
>
> I believe the record stays there but the status changes - so you need 
> to check for any status changes
>
> Lagi
>
> On Wed, 10 Jul 2019 at 18:45, Ralph DiMola via use-livecode < 
> use-livecode at lists.runrev.com> wrote:
>
> > True, but there must be a way of the app getting the most recent 
> > receipt and decoding it to see if the purchase was canceled.
> >
> > Ralph DiMola
> > IT Director
> > Evergreen Information Services
> > rdimola at evergreeninfo.net
> >
> >
> > -----Original Message-----
> > From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On 
> > Behalf Of J. Landman Gay via use-livecode
> > Sent: Wednesday, July 10, 2019 1:04 PM
> > To: How to use LiveCode
> > Cc: J. Landman Gay
> > Subject: RE: iOS In-App Purchase Refunds
> >
> > I've heard that Apple never reveals customer identities for any reason.
> >
> > --
> > Jacqueline Landman Gay | jacque at hyperactivesw.com HyperActive 
> > Software
> > | http://www.hyperactivesw.com On July 10, 2019 11:20:50 AM Ralph
> > DiMola via use-livecode <use-livecode at lists.runrev.com> wrote:
> >
> > > Yes the Apple reports(and deposits) show this BUT... those reports 
> > > don’t tell you who received the refund.
> > > Since 2012 or so we are about $500.00 short. Some of this could be 
> > > FX rates and possible an App bugs but we had a rude user last 
> > > month that demanded a refund and then hung up on customer service 
> > > but is still using the app(backend server metrics). There is a 
> > > cancelation on this month's Apple report but we can't pin it to 
> > > him. This app has in-app products that range from $60.00 to 
> > > $250.00 so this is becoming a real
> > issue.
> > >
> > > Ralph DiMola
> > > IT Director
> > > Evergreen Information Services
> > > rdimola at evergreeninfo.net
> > >
> > >
> > > -----Original Message-----
> > > From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] 
> > > On Behalf Of Rick Harrison via use-livecode
> > > Sent: Wednesday, July 10, 2019 12:09 PM
> > > To: How to use LiveCode
> > > Cc: Rick Harrison
> > > Subject: Re: iOS In-App Purchase Refunds
> > >
> > > Hi Ralph,
> > >
> > > Has this ever happened to you before?  If so, shouldn’t the 
> > > transaction show up in your financial report from Apple?
> > >
> > > I’ll be very interested to know if you are able to come up with a 
> > > solution for this one.
> > >
> > > Good luck!
> > >
> > > Rick
> > >
> > >> On Jul 10, 2019, at 11:45 AM, Ralph DiMola via use-livecode 
> > >> <use-livecode at lists.runrev.com> wrote:
> > >>
> > >> Does anyone know how to detect when a user that made a valid 
> > >> in-app purchase and then subsequently asked for and received a 
> > >> refund from
> > Apple?
> > >> This is a in-app purchase for a subscription to intellectual 
> > >> property so I need a way to know this so I can cut the user off. 
> > >> I have all the backend server code to do this I just need to know 
> > >> if the user received a refund from Apple.
> > >>
> > >> Any ideas?
> > >> Thanks!
> > >>
> > >>
> > >> Ralph DiMola
> > >> IT Director
> > >> Evergreen Information Services
> > >> rdimola at evergreeninfo.net
> > >>
> > >>
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