iOS In-App Purchase Refunds

[Lagi Pittas]

Why not  you or a family member purchase and then refund?

Lagi

On Wed, 10 Jul 2019 at 21:44, Ralph DiMola via use-livecode <
use-livecode at lists.runrev.com> wrote:

> Update: After doing some searches it seems that canceling in-app purchases
> in the Apple sandbox is a hole in sandbox testing that has been there for
> awhile. I will keep looking and see if that hole has been plugged.
>
> In the meantime I will code up the proposed solution.  And wait...
>
> Ralph DiMola
> IT Director
> Evergreen Information Services
> rdimola at evergreeninfo.net
>
>
> -----Original Message-----
> From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On
> Behalf Of Lagi Pittas via use-livecode
> Sent: Wednesday, July 10, 2019 2:13 PM
> To: How to use LiveCode
> Cc: Lagi Pittas
> Subject: Re: iOS In-App Purchase Refunds
>
> Hi Ralph,
>
> I believe the record stays there but the status changes - so you need to
> check for any status changes
>
> Lagi
>
> On Wed, 10 Jul 2019 at 18:45, Ralph DiMola via use-livecode <
> use-livecode at lists.runrev.com> wrote:
>
> > True, but there must be a way of the app getting the most recent
> > receipt and decoding it to see if the purchase was canceled.
> >
> > Ralph DiMola
> > IT Director
> > Evergreen Information Services
> > rdimola at evergreeninfo.net
> >
> >
> > -----Original Message-----
> > From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On
> > Behalf Of J. Landman Gay via use-livecode
> > Sent: Wednesday, July 10, 2019 1:04 PM
> > To: How to use LiveCode
> > Cc: J. Landman Gay
> > Subject: RE: iOS In-App Purchase Refunds
> >
> > I've heard that Apple never reveals customer identities for any reason.
> >
> > --
> > Jacqueline Landman Gay | jacque at hyperactivesw.com HyperActive Software
> > | http://www.hyperactivesw.com On July 10, 2019 11:20:50 AM Ralph
> > DiMola via use-livecode <use-livecode at lists.runrev.com> wrote:
> >
> > > Yes the Apple reports(and deposits) show this BUT... those reports
> > > don’t tell you who received the refund.
> > > Since 2012 or so we are about $500.00 short. Some of this could be
> > > FX rates and possible an App bugs but we had a rude user last month
> > > that demanded a refund and then hung up on customer service but is
> > > still using the app(backend server metrics). There is a cancelation
> > > on this month's Apple report but we can't pin it to him. This app
> > > has in-app products that range from $60.00 to $250.00 so this is
> > > becoming a real
> > issue.
> > >
> > > Ralph DiMola
> > > IT Director
> > > Evergreen Information Services
> > > rdimola at evergreeninfo.net
> > >
> > >
> > > -----Original Message-----
> > > From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On
> > > Behalf Of Rick Harrison via use-livecode
> > > Sent: Wednesday, July 10, 2019 12:09 PM
> > > To: How to use LiveCode
> > > Cc: Rick Harrison
> > > Subject: Re: iOS In-App Purchase Refunds
> > >
> > > Hi Ralph,
> > >
> > > Has this ever happened to you before?  If so, shouldn’t the
> > > transaction show up in your financial report from Apple?
> > >
> > > I’ll be very interested to know if you are able to come up with a
> > > solution for this one.
> > >
> > > Good luck!
> > >
> > > Rick
> > >
> > >> On Jul 10, 2019, at 11:45 AM, Ralph DiMola via use-livecode
> > >> <use-livecode at lists.runrev.com> wrote:
> > >>
> > >> Does anyone know how to detect when a user that made a valid in-app
> > >> purchase and then subsequently asked for and received a refund from
> > Apple?
> > >> This is a in-app purchase for a subscription to intellectual
> > >> property so I need a way to know this so I can cut the user off. I
> > >> have all the backend server code to do this I just need to know if
> > >> the user received a refund from Apple.
> > >>
> > >> Any ideas?
> > >> Thanks!
> > >>
> > >>
> > >> Ralph DiMola
> > >> IT Director
> > >> Evergreen Information Services
> > >> rdimola at evergreeninfo.net
> > >>
> > >>
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