Printer driver crash on Win
scott at elementarysoftware.com
Thu Feb 5 14:02:43 EST 2009
I have a client experiencing this problem (application quits) on one
machine under Windows XP. All the rest of the machines at his site
print correctly with this application. We have tried several times to
solve this but for now he is just not using that particular computer
to print with this application. The print routine uses open printing
and close printing. I haven't been able to duplicate this on any of
On Feb 5, 2009, at 9:46 AM, J. Landman Gay wrote:
> Tiemo Hollmann TB wrote:
>> I've posted this already a couple of month ago, but wanted to ask, if
>> anybody else has experienced same problems with Rev 3.0 on Win XP.
>> Some (rare) customers of mine complain that my prog crashes, when
>> they call
>> the print dialog. I am just using:
>> Answer printer
>> Print card
>> There is a crash report in the QCC, concerning a not existing default
>> printer, but I couldn't verify, if that's the same situation at my
>> I tell my customers, they should look for an update of their
>> printer driver,
>> but they tell me, their other progs can print without crash.
>> Has anybody experienced this behaviour and knows of any workaround?
> I don't know the workaround, but someone else sent a ticket to the
> support queue saying that "print script" in the IDE also crashes the
> same way. He is going to submit a bug report for it.
> You might see if specifically opening the print queue helps:
> open printing
> print this card
> close printing
> I haven't tried it, but it would be worth seeing if that works.
> Jacqueline Landman Gay | jacque at hyperactivesw.com
> HyperActive Software | http://www.hyperactivesw.com
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