Licensing questions again (was: Glen Bojsza "LC 8 hard question...")

[Matthias Rebbe | M-R-D]

Kevin,

if you feel offended by my “bulsh…”  expression then please excuse.
And you are right i am not privy to the conversation and because of  that  i did not give any advise to him what he should do.
I just commented Wilhelm´s repetition of Livecode´s support team´s view. 
And this should be allowed. 

And  if you´ve read my entire posting then you should have seen that i do NOT in any way assume Livecode Ltd any negative intentions. I even took Livecode´s part.
Otherwise i would not have written about my positive experiences with your team.

Regards,

Matthias




> Am 01.03.2016 um 18:34 schrieb Kevin Miller <kevin at livecode.com>:
> 
> Your language is completely unacceptable on this list.
> 




> I find in life it is generally far more productive and and conducive to
> pleasant stress-free living to assume another party does not have negative
> intentions unless proven otherwise. I do not believe in our long years of
> history we have given you evidence that supports the idea that we take
> away rights of customers after the fact. And I do not believe you are
> privy to the conversation that has taken place between support and this
> customer.
> 
> I¹ve reviewed the thread between Heather and Wilhelm and I can see that no
> such withdrawal of rights after the fact has taken place. Wilhelm simply
> does not yet appear to fully understand the extensive explanation that
> Heather supplied. Perhaps we can improve the way we communicate these
> complexities in the future.
> 
> This list is definitely not the place to discuss this. I¹m sure Heather
> and Wilhelm will reach a point of understanding through normal channels.
> And in the mean time I would expect no repeat of this sort of language
> here.
> 
> Kind regards,
> 
> Kevin
> 
> Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
> LiveCode: Everyone can create apps
> 
> 
> 
> 
> On 01/03/2016 17:11, "use-livecode on behalf of Matthias Rebbe | M-R-D"
> <use-livecode-bounces at lists.runrev.com on behalf of
> matthias_livecode_150811 at m-r-d.de> wrote:
> 
>>> This view is not being supported by "Livecode Support". They claim that
>>> since the licensing scheme changed to "subscription" in April 2013, my
>>> perpetual license at that time was somehow affected and mutated to
>>> subscription style, too, as it were "on the fly". I was never informed
>>> about such a change during the Kickstarter campaign and I doubt that
>>> such a silent change could be legally justified.
>> Sorry for that expression, but if that is the view of the support team ,
>> then that is bullshit. If you bought a perpetual license, then this
>> license allows you to use at least the version that was current at the
>> time when you purchased that license for ever. There was also the
>> possibility to purchase an ³additional year of upgrades². All new
>> released versions within that year were added to your license. That might
>> be the reason why your perpetual license in your account shows the range
>> 4.5.x to 6.1.0.
>> 
>> I am not a lawyer, but i am pretty sure they cannot change your perpetual
>> license to a subscription license without your confirmation and without
>> any notification.
>> 
>> I am confident that they will find a satisfying solution for you. I´ve
>> had always good experiences with them discussing license questions.
>> 
> 
> 
> 
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