diesel again

Ralph DiMola rdimola at evergreeninfo.net
Fri Nov 20 01:33:15 EST 2015


Mark,

Please do contact Davis directly. Diesel's load is back to HIGH and no mail
is getting sent. I just logged another emergency support request.

Thanks!

Ralph DiMola
IT Director
Evergreen Information Services
rdimola at evergreeninfo.net


-----Original Message-----
From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On Behalf
Of Mark Wieder
Sent: Thursday, November 19, 2015 4:52 PM
To: How to use LiveCode
Subject: Re: diesel again

On 11/19/2015 01:38 PM, Richard Gaskin wrote:
> Mark Wieder wrote:
>> Dunno about you, but David has stopped responding to my emails.
>
> Was that sent to support@, or to David personally?
>
> Heather's tried to remind us gently here a few times that we should 
> avoid writing to specific individual accounts for support matters 
> because roles shift, people take vacations, etc., but support@ queues 
> are shared by multiple staff to cover such occurrences.
>

Well, that email thread was to support. But you're right, maybe I should try
contacting David directly.

--
  Mark Wieder
  ahsoftware at gmail.com

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