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[Bob Sneidar]

I am an IT guy, and for me the pendulum has swung the other way. The upper management think they know best what to deploy and how to use it, but from where I sit they are just about as dumb as a post, and no argument I can make will move them. As an example, I pushed for years to get an electronic PO system and get off paper PO's because you could not search for something you purchased in the past at all. The gal who filed everything did it by date, so you couldn't even look it up by vendor. You had to know exactly what date you purchased it, and then flip through all the PO's in that bundle of dates. 

Eventually, when someone was put in the CTO role, he said, "What we need here is an electronic PO system!" Everyone applauded and got behind him. <sigh> But he let everyone who wanted the system to run like the old paper system (?) dictate how things would be done. As a result, what is being purchased is put in a tiny little unsearchable comment field, and the line item (only one is used per PO) is used for things like the GL code and miscellaneous info that the accounting girls wanted. As a result, the PO system is completely worthless in terms of finding a past purchase by part number or description. 

Maybe the trick is to find an IT guy who really knows his stuff, and then let him rule his little bit of the roost? Fat chance here though. :-)

Bob


On Mar 23, 2012, at 7:55 AM, Richard Gaskin wrote:

> Ray Horsley wrote:
> 
> > Thanks Richard for these thoughts.  I believe I fall into a variant
> > of the "camp A" which you've mentioned, working with organizations
> > run by really dumb and most of all lazy IT staff.  Not all of our
> > clients are like this, but frequently we'll run into IT guys who
> > are simply too lazy too download anything to all the machines in
> > their schools.
> 
> I've seen that too.  And my brother, who's an IT admin at a hospital and he sees that all the time, his peers reusing requests from the stakeholders they're supposed to be servicing, using a wide range of irrational claims to justify inaction.  It's (in)famous throughout the IT world, but stakeholders don't have the technical background to argue back, so IT rules the roost however they want.