AW: parental control problems - Mac OS X
cmsheffield at gmail.com
Thu Jan 28 11:53:27 CST 2010
As far as we know the problem only occurs when customers are using parental controls to control access to our app. If they leave our app deselected in parental controls, which I know doesn't really make sense, then things seem to work okay. It's almost like there's a conflict between file permissions and parental controls. It's very strange.
On Jan 28, 2010, at 10:07 AM, Tiemo Hollmann TB wrote:
> Hi Chris,
> I also had some permission issues with weird behaviours on different user
> are you sure it is only related with a parental control system, or do you
> also have customers without such a control experiencing it?
> Are you developing on Mac or Win?
>> -----Ursprüngliche Nachricht-----
>> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
>> bounces at lists.runrev.com] Im Auftrag von Chris Sheffield
>> Gesendet: Donnerstag, 28. Januar 2010 17:41
>> An: How to use Revolution
>> Betreff: parental control problems - Mac OS X
>> I'm wondering if anyone has run into this problem and, if so, what the
>> possible fix would be. We have several customers (schools) reporting a
>> problem with our Rev-built application when trying to implement parental
>> controls on managed student accounts. Here's what's happening. When
>> installing the application under an admin account (we're using a Vise X
>> installer) everything appears to work as expected. The admin can launch
>> the app and everything works fine. Then the admin grants access to our
>> app, via parental controls, to the managed student account. After logging
>> in with the student account, attempting to launch the app results in the
>> infamous bouncing icon in the dock but then the app shuts down problem.
>> What's even stranger, though, is that after attempting this and then
>> logging back in with the admin account and attempting to run the app
>> again, it doesn't work for the admin anymore. So it's like by attempting
>> to run the app with a managed account, it is breaking something system
>> wide. The only recourse at that point is to uninstall and reinstall.
>> It seems like I remember somebody reporting a similar problem a while
>> back, but I can't for the life of me find the details. Has anyone seen
>> this? If so, is there a solution? Seems permissions-related, but as far as
>> I can tell, permissions on the app bundle are set to what they need to be.
>> So then I wondered if it might be some strange problem in the info.plist
>> file in the app bundle. Could that be a possibility?
>> The problem seems to be happening on both Leopard and Snow Leopard
>> systems. Another thing that's strange is that all of a sudden we're
>> getting a lot of support calls about this. It's almost like the most
>> recent security update from Apple has caused the problem to appear for us.
>> Other non-Rev apps seem to be unaffected, however.
>> Thanks for any suggestions,
>> Chris Sheffield
>> Read Naturally, Inc.
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