AW: parental control problems - Mac OS X

[Tiemo Hollmann TB]

Hi Chris,

I also had some permission issues with weird behaviours on different user
accounts.

are you sure it is only related with a parental control system, or do you
also have customers without such a control experiencing it?

Are you developing on Mac or Win?

Tiemo

> -----Ursprüngliche Nachricht-----
> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> bounces at lists.runrev.com] Im Auftrag von Chris Sheffield
> Gesendet: Donnerstag, 28. Januar 2010 17:41
> An: How to use Revolution
> Betreff: parental control problems - Mac OS X
> 
> I'm wondering if anyone has run into this problem and, if so, what the
> possible fix would be. We have several customers (schools) reporting a
> problem with our Rev-built application when trying to implement parental
> controls on managed student accounts. Here's what's happening. When
> installing the application under an admin account (we're using a Vise X
> installer) everything appears to work as expected. The admin can launch
> the app and everything works fine. Then the admin grants access to our
> app, via parental controls, to the managed student account. After logging
> in with the student account, attempting to launch the app results in the
> infamous bouncing icon in the dock but then the app shuts down problem.
> What's even stranger, though, is that after attempting this and then
> logging back in with the admin account and attempting to run the app
> again, it doesn't work for the admin anymore. So it's like by attempting
> to run the app with a managed account, it is breaking something system
> wide. The only recourse at that point is to uninstall and reinstall.
> 
> It seems like I remember somebody reporting a similar problem a while
> back, but I can't for the life of me find the details. Has anyone seen
> this? If so, is there a solution? Seems permissions-related, but as far as
> I can tell, permissions on the app bundle are set to what they need to be.
> So then I wondered if it might be some strange problem in the info.plist
> file in the app bundle. Could that be a possibility?
> 
> The problem seems to be happening on both Leopard and Snow Leopard
> systems. Another thing that's strange is that all of a sudden we're
> getting a lot of support calls about this. It's almost like the most
> recent security update from Apple has caused the problem to appear for us.
> Other non-Rev apps seem to be unaffected, however.
> 
> Thanks for any suggestions,
> Chris
> 
> 
> --
> Chris Sheffield
> Read Naturally, Inc.
> www.readnaturally.com
> 
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