AW: error -39 on app start

[Tiemo Hollmann TB]

Hi Bernd,
I will give the program disk utility a try, sounds good, because it is too
mystyrious..
Thanks
Tiemo

> -----Ursprüngliche Nachricht-----
> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> bounces at lists.runrev.com] Im Auftrag von BNig
> Gesendet: Mittwoch, 29. April 2009 11:40
> An: use-revolution at lists.runrev.com
> Betreff: Re: error -39 on app start
> 
> 
> Tiemo,
> 
> from
> http://support.apple.com/kb/HT2433
> 
> quote
> Type -39 error (Logical End-of-file reached during read operation)
> 
> The Macintosh was expecting a marker to show it where the end of the file
> is
> on the disk. That marker is either missing or is in the wrong place. A
> crash
> is the most common cause, however a disk error or corrupt file can also
> cause this.
> 
> Solutions: Recovering the file frequently fixes the problem. If it does
> not,
> make a clone of a backup, open the clone and try to import from the file
> that is giving the -39 error message.
> In other applications, using an Import or Insert command from inside a new
> document frequently works around the problem. You also might move/copy the
> file to another volume.
> end of quote
> 
> may be there is a logical problem on the disk of the customer. Ask him to
> do
> a "verify disk" with the program disk utility, this is in the utilities
> folder, a subfolder of the application folder.
> 
> in german (festplatten-dienstprogramm im Ordner Dienstprogramme -> im
> Programm Ordner dann: Festplatte überprüfen)
> 
> regards
> bernd
> 
> 
> Tiemo Hollmann TB wrote:
> >
> > Hello,
> >
> > a customer of mine gets "database couldn't be opened, error: -39" and
> > can't
> > start my runrev app anymore on Mac OS X 10.5 (it's a valentina DB). I
> have
> > to say, that the DB is read only, no writing to it, no update, no
> changes.
> >
> > Yesterday my app closed with an unexpected error at this customer. Next
> > time
> > he wanted to start, an error occurred "program is shut down, after it
> was
> > newly opend" (free translation from german). I have no idea, if this
> error
> > already came from a valentina error or something else.
> >
> > I deleted my whole app and installed it from the scratch from DVD with
> the
> > customer. Since then he gets the "database couldn't be opened, error: -
> 39"
> > and sometimes a warning: "unexpected exception on reindex of kind."
> >
> >
> >
> > I don't have much Mac experience, could somebody point me to what is
> going
> > on here? What is this error -39, is it an apple error (end of file) or
> is
> > it
> > a valentina error?
> >
> >
> 
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