two related questions (Galaxy and Rev)

[Bill Marriott]

To  uninstall Galaxy, run the Galaxy installer and select the "uninstall" 
option. Your 2.8.1 serial number has been emailed to you.

"Mick Collins" <mickclns at mac.com> wrote in message 
news:8AF55FB4-7B1A-4789-B52D-9DDF3A92890B at mac.com...
>I bought Galaxy (actually got it free with a future-re-up for  Studio).  I 
>started using it and decided that there were things I  needed to learn 
>about it which I didn't at that time have time for.   So I turned it off 
>(and I think the button or menu item or  preference) said "temporarily." 
>Almost immediately, when I went to  use the debugger it would kick into 
>Galaxy and about 10% of the time  a Galaxy error would come up (it would 
>put me into debug mode of a  Galaxy script).  From 10% it got worse and 
>worse until neither the  debugger nor script editor was useable.  Finally, 
>every time I opened  Rev it would immediately shut down again.  So, first 
>question, anyone  see this before and/or have advice?
>
> The plot sickens.  I decided I would reinstall Rev.  I looked  everywhere 
> but couldn't find my license password for 2.8.1 (I found  one for 2.5.x 
> but that didn't work, not unexpectedly, so now I am  using it as a trial 
> copy).  I sent Rev Support an email (December  29).  I waited a few days, 
> thinking that since they had mentioned  that they would be off certain 
> days they probably were still in the  holiday mode.  On the 3rd, after 
> having received ads for the special  bundle over and over to the point of 
> spamification, I decided they  must be back from holiday so I replied to 
> the sales ad, requesting  forwarding to support.  That was almost a week 
> ago and I still  haven't heard from them.  Has anyone else had this kind 
> of lack of  attention from support (actually, I have in the past been very 
> pleased with response time, particularly from Heather).