Curious QT playback problem

[J. Landman Gay]

Scott Rossi wrote:
> Recently, J. Landman Gay wrote:
> 
>> This has been working fine on both Mac and Windows machines for several
>> hundred customers over the last 3 years until today, when one customer
>> says there is a playback problem. She's running XP Pro on a fast machine
>> with lots of RAM. When she chooses to play a sequence, it loops through
>> them all very fast, with no playback of any kind, until it hits the last
>> one in the list which it then plays. It almost sounds like it isn't
>> loading the .mov files.
> 
> Does your app play files from the net or from the local machine?

Local machine only.

>  Are you
> setting the filename to empty before setting the filename to a new path?

Yes.

> Could there be some issue with the user having their machine set to default
> to another multimedia playback mechanism besides QT?  (I know this is
> unlikely since .MOV is pretty much Apple-only.)

I'm not sure, but on hundreds of Windows machines, this one is the only 
one that has a problem. :(

> 
> Not sure if this is related:
> The reason I recently posted my jukebox stack for testing was something
> similar -- it seemed that after several Web-based file accesses, Rev would
> get "tired" and report the duration of the player 0, for any valid file URL.

That's interesting...maybe it does the same thing occasionally for local 
files too. The deal is, it is only this one machine. Puzzle. That's why 
I'm stumped. The client did a very good job of testing before release, 
and the app ran fine even in Virtual PC on a slow Mac. So, very weird.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com