Program won't open
J. Landman Gay
jacque at hyperactivesw.com
Sun Feb 27 11:32:40 EST 2005
On 2/27/05 8:23 AM, Shari wrote:
>> If this is on a Windows machine, there is a known conflict with
>> Norton's various utilities. See the Read Me for details.
>
>
> Nope, the fellow had OSX. Mac OS 10.3.7 to be exact. I've had reports
> like this before, but as the majority seem to be able to launch my
> programs, did not look into it.
>
> Am assuming that virus programs prevent it from launching because it
> creates a prefs file. But what concerns me is that even if someone
> turned off the antivirus software to install, wouldn't it still cause
> problems when the program tries to read and write from the files it
> created?
>
> Shari
Could this be a permissions problem? Is the user launching the game
under the same user account they installed it? Where are you storing the
prefs files? Does their user account have permission to write to that
folder?
--
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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