Program won't open

J. Landman Gay jacque at hyperactivesw.com
Sat Feb 26 22:48:11 EST 2005


On 2/26/05 3:23 PM, Shari wrote:

> Every so often I get a bug report that someone tried to launch the 
> program, and it wouldn't launch.  More of a blink while it flashed on 
> the dock or something, but never actually opened.
> 
> I finally took a moment to follow up on one of these reports, after he 
> told me he had a firewall and Norton's antivirus on his computer.

If this is on a Windows machine, there is a known conflict with Norton's 
various utilities. See the Read Me for details.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com


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