Our survey - please don't discuss :)

[Heather Laine]

Hi Sean,

You didn't get the survey because you have opted out from receiving our surveys. This is not speculation, I checked, and you are clearly marked as opted out. So we can't send it to you. 

Best Regards,

Heather

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



> On 22 Oct 2021, at 00:11, Sean Cole via use-livecode <use-livecode at lists.runrev.com> wrote:
> 
> Hi
> I'm guessing I haven't and won't get the survey because either you already
> know my gripes, or, more likely, my opinion counts for nothing here.
> 
> Normally my gripes get overlooked in favour of some 1-5 user 'feature' like
> FMP integration @ $400/seat. Like purchasing a 2-year licence for HTML5
> with the promise that it would get fixed (following an Edinburgh visit with
> Ian at LC) (which it didn't so I couldn't use because it was so dysfunctional)
> then told I would have to buy the next licence on the promise that the new
> one (LC10) will work this time. It literally makes me nauseous right now
> just typing about it. How immensely pee'd and dump'd on I feel. You guys
> put me in hospital more than once. And as 85% of my livelihood is dependant
> on LC it won't be long before ridiculousness like this put me back in.
> 
> Asking people to fill out a survey will only cause more of your users to
> become disappointed when 'their' extremely valid top 10 bugs get lost in
> the flood of other people's, probably only based on how many remember the
> same matching ones. When 'theirs' don't get fixed, it will only feed their
> despondency.
> 
> My advice is what we all have to follow on a day to day basis - fix all the
> base-level stuff like fields, buttons, graphic, groups and their
> inconsistencies. Then UX/IDE elements like the messed up script editor (so
> we don't have to use 3rd part ones), dictionary (so we don't have to use
> 3rd part ones!), user guide (so we don't have to use 3rd part ones!!),
> project browser (so we don't have to use 3rd part ones!!!) and property
> inspector (so we don't have to use 3rd part ones!!!!). THEN, move on to
> higher-level stuff in the language code and extensions.
> 
> You don't need a survey to work that out. Just get on with it! You want to
> know what the top bugs are - use your product for real-world stuff yourself
> and try to do it without having to use workarounds!
> 
> On Thu, 21 Oct 2021 at 16:45, Klaus major-k via use-livecode <
> use-livecode at lists.runrev.com> wrote:
> 
>> Hi Heather,
>> 
>>> Am 21.10.2021 um 16:36 schrieb Heather Laine via use-livecode <
>> use-livecode at lists.runrev.com>:
>>> 
>>> Dear list folks,
>>> 
>>> We've just sent out a survey to try and determine what our top 10 bug
>> list should look like. We would ask you please not to discuss the bugs you
>> enter in the survey on the list, the forums or in general. We want your own
>> unbiased opinions based on your personal needs and experiences.
>>> 
>>> Thank you very much!
>>> 
>>> Warmest Regards,
>>> 
>>> Heather
>> 
>> I did not receive any mails yet, but maybe this will take a little time.
>> Just quoted this mail in the Facebook LC forum!
>> 
>> 
>> Best
>> 
>> Klaus
>> 
>> --
>> Klaus Major
>> https://www.major-k.de
>> https://www.major-k.de/bass
>> klaus at major-k.de
>> 
>> 
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