Communication Suggestion for LiveCode (RunRev)

David Bovill david at viral.academy
Fri May 8 02:11:28 EDT 2015


I also hope that they adopt a more open communication strategy. A little
more raw info out there would go along way. It's about doing a few more of
the things they currently do in private, in public.

On Thu, 7 May 2015 at 21:13, Matthias Rebbe | M-R-D <
matthias_livecode_150811 at m-r-d.de
<javascript:_e(%7B%7D,'cvml','matthias_livecode_150811 at m-r-d.de');>> wrote:

> I suggested such an info page, which informs about planned and urgent
> maintenance or about any other related stuff, a long time ago.
> I mentioned that this also would reduce the urgent support requests,
> because in cases of a server fault the users could see there is already
> someone working to fix the problem.
>
> I also suggested to inform the customers by email if and when „normal“
> maintenances are planned.
>
> Maybe after this big bang they will think about such an info page.
>
> Matthias
>
>
>
>
>
> > Am 07.05.2015 um 20:50 schrieb Scott Rossi <scott at tactilemedia.com
> <javascript:_e(%7B%7D,'cvml','scott at tactilemedia.com');>>:
> >
> > I know the LiveCode (RunRev) folks don't spend all their time on this
> > list, but with the recent server issues mentioned on the list, I thought
> I
> > would pass along a humble suggestion to the guys managing On-Rev and
> such.
> > Maybe our Fearless Leader Richard G could act as messenger, if he feels
> > so inclined.
> >
> > Today I found I was having trouble accessing certain mail accounts on
> > DreamHost and found they're currently having trouble with some mail
> server
> > drives that need to be rebuilt.  As a result they interrupted some mail
> > service, and also posted a link on the home panel of their site to a page
> > showing updates on the process:
> > <
> http://www.dreamhoststatus.com/2015/05/07/connection-issues-for-email-mach
> > ines-on-homiemail-sub4/>
> >
> >
> > Perhaps the LiveCode folks would consider doing something along these
> > lines if/when outages occur with critical systems.  I imagine this
> > communication would go a long way toward lessening users' concerns.
> >
> > Best Regards,
> >
> > Scott Rossi
> > Creative Director
> > Tactile Media, UX/UI Design
> >
> >
> >
> >
> > _______________________________________________
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