Error Messages Are Evil

Peter Haworth pete at lcsql.com
Sun May 11 19:52:58 EDT 2014


Perfect example - signing up for an account online and getting an error
because your password didn't meet the site 's rules which they didn't
reveal to start with.  That's evil!

Pete
lcSQL Software
On May 11, 2014 2:24 PM, "Alejandro Tejada" <capellan2000 at gmail.com> wrote:

> Probably, the point of Mr. Donald Norman is:
>
> Reduce as much as possible the chance of
> human error... (Richmond wrote about this
> key concept in a previous message: affordance)
> http://www.jnd.org/dn.mss/affordances_and.html
>
> "A truly collaborative system would tell me the requirements
> before I did the work. If there are special ways you want
> stuff entered, tell me before I enter it, not afterwards.
>
> How many times must we endure the indignity of typing in
> a long strong only to be told afterwards that it doesn't fit
> the machine's whims (more accurately, doesn't fit the
> whims of the programmer)?"
>
> Yes, that is the point: The program should guide the users
> and collaborate with them... effectively stopping them
> of making ineffective or potentially dangerous actions
> and guiding users in a smart way.
>
> This sounds really difficult to do. It's very difficult to stop
> users from doing what they want, but not impossible.
>
> It's possible, but... it's wise?
>
> and that is another difficult question
> to answer...
>
> Al
>
>
>
>
> --
> View this message in context:
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> Sent from the Revolution - User mailing list archive at Nabble.com.
>
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