[Ticket#2013041110012283] Community version download

Matthias Rebbe matthias_livecode_150811 at m-r-d.de
Fri Apr 12 08:52:52 EDT 2013


Hi Skip,
at http://web.archive.org/web/20120906024713/http://www.runrev.com/store/?

you find an archived version of the store dated 2012-09-06

In the grid in the middle of the page you can see that Livecode Gold did not include any updates.

Regards,

Matthias

Am 12.04.2013 um 14:26 schrieb Skip Kimpel <skiplondon at gmail.com>:

> I contacted support and they said it was a known bug.  Additionally, they
> my license was not valid for a free upgrade.  I purchased the Gold package
> back in July and could have swore it included one year of upgrades.  I
> normally wouldn't question anybody but RunRev has gone through so many
> revisions of their licensing system, I am not 100% confident that I am
> getting the correct information.
> 
> Was I totally wrong (it has been known to happen.)  Anybody care to chime
> in on this?
> 
> SKIP
> 
> 
> On Fri, Apr 12, 2013 at 6:05 AM, Skip Kimpel <skiplondon at gmail.com> wrote:
> 
>> I thought the Gold package carried ONE YEAR of updates..... Am I that
>> wrong that it is only three months?  I can't image I would make that kind o
>> mistake.
>> 
>> SKIP
>> 
>> On Apr 12, 2013, at 4:04 AM, Runtime Revolution Support <
>> support at runrev.com> wrote:
>> 
>>> Dear Skip,
>>> 
>>> Thank you for your request. I've checked your account and your license,
>> and you do
>>> have a valid 5.5 license. However I can't see any 6.0 entitlement, you
>> don't seem
>>> to have any sort of update pack/subscription attached. Your last
>> purchase was in
>>> July 2012, of the Gold license. This doesn't carry more than 3 months of
>> update
>>> entitlement.
>>> 
>>> Did you pledge for any kind of 6.0 license via Kickstarter? If not, then
>> to access
>>> LiveCode 6.0 Commercial you are going to need a new license purchase:
>>> 
>>> http://runrev.com/store/product/livecode-commercial
>>> 
>>> I hope this helps,
>>> 
>>> Regards,
>>> 
>>> Heather
>>> 
>>> 04/11/2013 20:03 - Magicgate Software - Skip Kimpel wrote:
>>> 
>>>> Good morning,
>>>> 
>>>> I have a valid license purchased last year.  I recently logged into my
>>>> account to download the new commercial version but did not find it.
>> All I
>>>> saw was the community version.  I downloaded that, input my license
>>>> credentials and it says it is the commercial version.  However, based
>> upon
>>>> the comment below from Monte there IS a difference.  How do I get the
>> new
>>>> commercial version?
>>>> 
>>>> My license email address is skip at magicgate.com
>>>> 
>>>> Curious and anxious,
>>>> 
>>>> SKIP
>>>> 
>>>> 
>>>> 
>>>> ---------- Forwarded message ----------
>>>> From: Monte Goulding <monte at sweattechnologies.com>
>>>> Date: Thu, Apr 11, 2013 at 8:55 PM
>>>> Subject: Re: Community version download
>>>> To: How to use LiveCode <use-livecode at lists.runrev.com>
>>>> 
>>>> 
>>>> Yes there is so you might want to take screenshots of where it says the
>>>> wrong thing and bug report them.
>>>> 
>>>> On 12/04/2013, at 10:51 AM, Magicgate Software - Skip Kimpel <
>>>> skip at magicgate.com> wrote:
>>>> 
>>>>> Is there a difference between the community version download and the
>>>>> commercial version?  I downloaded the community version and input my
>>>>> license info.  When launched, it says it is the commercial version.
>>>>> 
>>>>> Just making sure I am not missing out on anything here.....
>>>> 
>>>> --
>>>> Monte Goulding
>>>> 
>>>> M E R Goulding - software development services
>>>> mergExt - There's an external for that!
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> _______________________________________________
>>>> use-livecode mailing list
>>>> use-livecode at lists.runrev.com
>>>> Please visit this url to subscribe, unsubscribe and manage your
>>>> subscription preferences:
>>>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>> 
>>> 
>>> 
>>> Heather Laine
>>> --
>>> RunRev Support Team ~ http://www.runrev.com
>>> LiveCode Next Generation
>>> http://www.runrev.com/products/what-now
>>> --
>> 
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