HELP Key ???
J. Landman Gay
jacque at hyperactivesw.com
Thu Oct 28 15:23:08 EDT 2010
On 10/28/10 1:46 PM, Bob Sneidar wrote:
> I see that the Administrivia contains as one payload it's own spam
> mailer. It uses a long list of subject lines, and I think one of them
> is "HELP". If this is the subject line you used, or if the subject
> line contained that word, you may have triggered a false positive in
> the list's AV filter.
That may not be what is going on. On many text-based lists like this
one, the word "HELP" is the standard keyword one sends to the
adminstrative address in order to receive an auto-mailing of the
commands available when using the list. It's a remnant of an older,
text-based system, and two of the parrot lists I read still use it. It
is very common for users to accidentally send the HELP command to the
main list address instead of to the administrative (server) address.
When that happens, all sorts of things like password requests, user
account updates, search request terms, temporary stop requests, and
other non-topic emails show up in the main list, to the annoyance of all
There is a fairly standard filter that looks for possible administrative
requests, one of which is HELP, to see if the email was sent to the
wrong address. If it finds any of the command words in certain
locations, it forwards the email to moderation so that a real person can
determine whether the email was intended as a server/account command or
as a valid list post.
I know this is the case with the bird lists I read. I'm not sure about
Mailman (which is what this list uses) but it makes sense.
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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