Re-3: help needed: Error 10038 on socket

runrev260805 at m-r-d.de runrev260805 at m-r-d.de
Fri Apr 3 10:34:01 EDT 2009


Hi,

another thing is:

1. What happens, when the customer tries to open that url directly in the Browser? does this work?

2. Can you create a standalone, which  opens a php-file in a non-protected     folder and let the customer try that standalone. What happens.

Regards,

Matthias



-------- Original Message --------
Subject: AW: AW: help needed: Error 10038 on socket (03-Apr-2009 15:54)
From:    Tiemo Hollmann TB <toolbook at kestner.de>
To:      runrev260805 at m-r-d.de

> Good idea with the event log, I'll check it this evening with one of the
> customers.
> Tiemo
> 
> > -----Ursprüngliche Nachricht-----
> > Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> > bounces at lists.runrev.com] Im Auftrag von Luis
> > Gesendet: Freitag, 3. April 2009 15:43
> > An: How to use Revolution
> > Betreff: Re: AW: help needed: Error 10038 on socket
> > 
> > Hiya,
> > 
> > I was assuming ftp because all the username:password setups I use are
> > ftp.
> > 
> > 'The client is supposed to log in only once at startup.' Ok, but can
> > they manually attempt logins? They may be tripping the blocking
> > feature, although I've only experienced that with ftp servers.
> > 
> > I thought it might be a problem with winsock, which would need the
> > TCP/IP service removed and reinstalled, but that would be more likely
> > with older machines.
> > 
> > As per the driver: The driver for the network card (or wireless
> > card). Maybe reinstalling that?
> > 
> > I would leave the winsock and driver issues until the end.
> > 
> > Can you get a copy of the Event Log to see what actually is reported
> > at the system level?
> > 
> > Cheers,
> > 
> > Luis.
> > 
> > 
> > On 3 Apr 2009, at 14:30, Tiemo Hollmann TB wrote:
> > 
> > > Hi Luis,
> > > both clients have Win XP, at least one of them SP3 (what works on my
> > > machines with SP3 without problems)
> > >
> > > Why should it be ftp? Up to now http works fine.
> > >
> > > The client is supposed to log in only once at startup. So I can't
> > > see any
> > > "too frequently".
> > >
> > > A driver problem? Which drivers do you think of?
> > >
> > > Do you know, if the internet libraries of runrev regard the windows
> > > network
> > > settings, like proxy and DNS? Or do they try to make their own way?
> > >
> > > Thanks
> > > Tiemo
> > >
> > >> -----Ursprüngliche Nachricht-----
> > >> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> > >> bounces at lists.runrev.com] Im Auftrag von Luis
> > >> Gesendet: Freitag, 3. April 2009 14:58
> > >> An: How to use Revolution
> > >> Betreff: Re: help needed: Error 10038 on socket
> > >>
> > >> Ooops, working on two machines at the moment and neglected to add:
> > >>
> > >> Is this happening on different OS's? If so, it could be that the
> > >> server is blocking connection attempts if it's detecting that your
> > >> clients are logging in 'too frequently', some are set to timeout
> > >> after 30 minutes to allow another attempt to log in.
> > >>
> > >> How often does the app/client log in?
> > >>
> > >> Cheers,
> > >>
> > >> Luis.
> > >>
> > >>
> > >> On 3 Apr 2009, at 13:51, Luis wrote:
> > >>
> > >>> Hiya,
> > >>>
> > >>> Shouldn't that be ftp?
> > >>>
> > >>> Other than that it could be a driver problem. Which version/Patch
> > >>> level of Windows?
> > >>>
> > >>> Cheers,
> > >>>
> > >>> Luis.
> > >>>
> > >>> On 3 Apr 2009, at 12:20, Tiemo Hollmann TB wrote:
> > >>>
> > >>>> Hello, first of all I want to thank you all great list members who
> > >>>> were so
> > >>>> patient and helpful with me questions and problems. On April 1st I
> > >>>> released
> > >>>> my first real app with rev and without you I would have never
> > >>>> managed it, no
> > >>>> way! Now it is in the market and as with all new products first
> > >>>> problems and
> > >>>> bugs appear, though I had a 3month beta test phase of extensive
> > >>>> tests.
> > >>>>
> > >>>>
> > >>>>
> > >>>> My most urgent problem is "error 10038 on socket" when trying to
> > >>>> execute:
> > >>>>
> > >>>> put url http//user:pw at myserverandpath/foo.php into result
> > >>>>
> > >>>>
> > >>>>
> > >>>> This php wants to connect to a mysql db. On most Win and Mac
> > >>>> machines my
> > >>>> script runs without any problems, but now I get several customers
> > >>>> with this
> > >>>> error and they cant start my app (because the result of this php is
> > >>>> mandatory). I tried to switch off the firewall and anti virus with
> > >>>> one
> > >>>> privat customer and to route around a proxy server at a school
> > >>>> installation.
> > >>>> But in booth cases the error remaind the same. Who refuses the
> > >>>> connection to
> > >>>> my php? What does this socket problem tells me? Is there anything
> > >>>> I can code
> > >>>> different?
> > >>>>
> > >>>>
> > >>>>
> > >>>> Has anybody an idea what is happening here and where a starting
> > >>>> point could
> > >>>> be for further researches?
> > >>>>
> > >>>>
> > >>>>
> > >>>> Any help and hints highly appreciated
> > >>>>
> > >>>> Tiemo
> > >>>>
> > >>>>
> > >>>>
> > >>>>
> > >>>>
> > >>>>
> > >>>>
> > >>>> _______________________________________________
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> > >>>>
> > >>>
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