How to Debug QT?

Pierre Sahores psahores at easynet.fr
Wed Sep 6 18:30:39 EDT 2006


Katir,

As i did'nt install Win on my MacBook Pro for yet, i need to retreive  
the config on a PC before answering. I hope to get time to test this  
at the office tomorrow afternoon.

Best,

Pierre

Le 4 sept. 06 à 11:51, Sivakatirswami a écrit :

> Pierre Sahores wrote:
>> Katir,
>> By default and to let users get Darwin Streaming Server  
>> streamables movies played on their desktops, QT prefs are never  
>> set as expected on the win32 platform. Perhaps could you verify  
>> this point with your customer, even if the movies are availables  
>> in dowloadable mode only ?
>> Best,
>> Pierre
>
> Excellent point.
>
> What should such prefs be set to? I'm looking for the default
> setting that  "naive" users should use who really don't know
> anything about this stuff and who just do whatever you tell them.
>
> Sivakatirswami
>
>
>> Le 3 sept. 06 à 05:38, Sivakatirswami a écrit :
>>> Jack Rarick wrote:
>>>
>>> No, doesn't need QT 7+    in fact I've stopped distributing H.264  
>>> because Windows users
>>> can't view them as the MPEG10 plug-in is  only lately bundled
>>> in the OS installed on the "home entertainment center" windows  
>>> boxes.
>>>
>>> Many Windows users still don't have it  and may never have it.
>>>
>>> I stick to MPEG4 now either extension .mov or .mp4 seems to work
>>> on any windows machine with 6.5.2
>>>
>>> Yes, come to think of it, this lady did upgrade to 7+ but others  
>>> who are using
>>> 6.5.2 are OK. But:  conundrum: other Windows users running
>>> QT 7+ are having no troubles...Rev players perform as expected.
>>>
>>>
>>>
>>>> Just a thought. Does the user need Quicktime 7+?  Quicktime is  
>>>> NOT an
>>>> intergrated element of a window's machine. You can use an  
>>>> Applescipt on
>>>> MacOS to check - i'm not sure what to on a Window's machine.
>>>> Jack Rarick
>>>> Braintree Athletic Systems
>>>>>>> katir at hindu.org 09/02/06 4:26 PM >>>
>>>> Help! I'm just entering the scary world of support for software  
>>>> one deploys. Fortunately traffic is very low
>>>> That's good. Unfortunately I don't know where to begin to solve  
>>>> some problems that are
>>>> experienced only on some machines. Every developers dilemma, no  
>>>> doubty
>>>> This lady tell me our app that has players in it that are set to
>>>> remote URL's are failing to draw controllers, and there is no  
>>>> sound from
>>>> the movies.
>>>> Screen shots here:
>>>> http://www.hinduismtoday.com/digital/support/discourse.jpg
>>>> http://www.hinduismtoday.com/digital/support/movie.jpg
>>>> the image poster on the "discourse" one is actually an image set  
>>>> to a
>>>> remote
>>>> url.jpg (not  from the player, which is just an audio file)
>>>> If we put the players to SMIL files, it crashes Revolution on  
>>>> her box
>>>> and the Microsoft crash report says QT is causing the problem.
>>>> If I get her to run a gestalt, her OS and hardware profile
>>>> Windows XP, Service Pack 2, plenty of ram  etc.
>>>> all look exactly the same as some other windows users who tell me
>>>> "Oh everything works perfectly... never had a problem from the
>>>> beginning!"
>>>> OK, so, #1 I need some "mentoring"
>>>> What do you professionals do when this kind of thing comes to you.
>>>> #2, any clues on the QT problem and solutions?
>>>> Sivakatirswami
>>>> www.himalayanacademy.com
>>>> Get Hinduism Today Digital Edition. It's Free!
>>>> http://www.hinduismtoday.com/digital/
>>>> _______________________________________________
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>>>
>>> --Om shanti
>>> (In  Peace)
>>>
>>> Sivakatirswami
>>> www.himalayanacademy.com
>>>
>>> Get Hinduism Today Digital Edition. It's Free!
>>> http://www.hinduismtoday.com/digital/
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>>>
>> -- 
>> Pierre Sahores
>> www.sahores-conseil.com
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>
> -- 
> Om shanti
> (In  Peace)
>
> Sivakatirswami
> www.himalayanacademy.com
>
> Get Hinduism Today Digital Edition. It's Free!
> http://www.hinduismtoday.com/digital/
>
> _______________________________________________
> use-revolution mailing list
> use-revolution at lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your  
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>

--
Pierre Sahores
www.sahores-conseil.com





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