DreamHost In-Depth (was Re: Dreamhost?)

[Bill Marriott]

Stephen,

> As far as upload speed, unless you have a T1 or Frame Relay, you're never 
> going to get more than 300k/second UPLOAD from a residence on even cable!

Depends on your cable provider. My Comcast line is 8Mbps down/768Kbps up. 
DreamHost transfers use about 50% of my bandwidth up, about 70% down. My 
other host saturates the line either direction.

> You do know that DSL and cable internet are asymmetrical, right?

Having worked as a marketing director for a national DSL provider, yeah I 
know what I'm talking about.

> And the talk about CGIs last week got me feeling experimental - so I got a 
> Rev CGI working ("Hello World") in about 10 minutes...I thought it was 
> going to be hard or take a while...

>  If you need help... I've got a nice package of docs and the right engine 
> for you to get it running. You don't need a variety of engines, just the 
> right one.

Works no problem on ChiHost; can't get it working following same directions 
on DreamHost. Tried a couple different engines (besides the one that works 
on my other provider), too.

> Your problems with support are strange - have you used your phone call 
> yet?
[...]
> You should use their web-based interface - I think they see it earlier, or 
> can keep track of it better.

Yes, as mentioned in an earlier post the guy on the phone was very good. But 
the outage last night (affected a lot of people not just me) is an example 
where, because the DreamHost panel was down until today, no one could submit 
a support request. Only a couple of my requests were via replies to email; 
most were submitted through the web panel.