BZ 2138 (was Re: ANN: BreakpointNavigator Plugin release)

Alex Tweedly alex at tweedly.net
Tue Apr 12 08:57:28 EDT 2005


Jerry Balzano wrote:

> Although I haven't tested this on my PC, let me chime in vigorously on 
> the importance of squashing this particular bug.  Here's part of the 
> problem, Alex.  (I noted a similar problem previously for the 
> "Globals" bug (#2721).)  You may have entered it 7 months ago, but 
> nobody has voted for it!  Actually, it has -- had -- two (2) votes; I 
> doubled this by weighing in with 2 myself.  But anyone who agrees -- 
> for the sake of Dreamcard newbies if nothing else -- that you ought to 
> be able to double-click a Rev/Dreamcard file to open Dreamcard Player, 
> should get thee to the votery 
> (http://support.runrev.com/bugzilla/bugzilla.php) and weigh in 
> yourself.  Seriously, if we want this community to grow and to attract 
> new users via the Dreamcard vehicle, this universal 
> double-click-it-and-it-opens function has gotta work!!

You may be right Jerry, but I hope not.

I spent 20-some years as a software development manager - a significant 
(arguably *the* significant) part of that job is figuring out the 
balance between new feature development and bug fixing, and then setting 
priorities between various bugs. Some are very serious and very hard and 
will take a lot of time to investigate (and more to fix), others are 
straightforward, and give you quick boost for little effort, etc.

The existence of the voting system is (I hope) only one more helpful 
input to the prioritization task of the development managers (and the 
individual developers) at Runrev. The developer and/or manager 
responsible for this area must be able to look at the bug, evaluate its 
impact (on users and potential users), estimate the effort involved in 
investigating, developing and subsequently testing a fix to this bug; if 
they've not yet picked it to work on, it's got to be because there are 
other more important issues (or better ROI efforts) underway.  Those 
decisions involve a lot more than vote-counting.

I just don't accept the blame (or guilt) implied by saying its *our* 
(the users) collective fault it hasn't been voted for, and therefore 
hasn't been fixed yet :-)

I have to admit that at the moment, I haven't cast any votes for any 
bugs. To do so would imply that I have *chosen* the ones to vote for - 
and (with my sw dev manager background) I just can't do that without at 
least a brief review all the outstanding bugs.

-- 
Alex Tweedly       http://www.tweedly.net



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