Upgrade version and pricing [was] Re: Fix it before moving ahead

[J. Landman Gay]

On 3/14/04 1:17 AM, j wrote:

> If the third place number indicates bug fixes or minor changes (2.1.x), 
> shouldn't anyone who purchased 2.1.2 receive 2.1.4—even up to 2.1.9—for 
> free?  The numbering scheme would indicate they are all "bug fix" 
> updates.  One would think that my "included free upgrade" would be the 
> move to 2.2—the next true "upgrade" based on additional 
> features—regardless of when it is finally released.
> 
> It seems to me that purchase of the license promising the "next free 
> upgrade" actually means giving me each new release up to and including 
> the one where the second place number (2.x) changes.

I've asked someone on the team to comment on this, just so the policy 
can be made clear.

One question to consider, though, is how many free updates the company 
can provide and still expect to stay afloat financially. Demanding 
unlimited free updates may not work to our advantage in the long run.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com