RR License Renewal Backlog?

[Bob Hartley]

SNIP license details

>I contacted runrev.com by email on June 15th, and then a phone call on 
>June 21st, requesting that the code be resent, but STILL (June 28th) have 
>not received my license.


Well I received a mail form Heather on the 10th for renewal, I asked for my 
license details a few days later and received confirmation (I was not at 
home at the time) and then enquired about the latest version of Dan's book 
on the 17th and again I received a reply by the next day. So they are 
getting my mails.


>I can't imagine that this represents the usual efficiency with which 
>runrev processes licenses; if so, then to me it would represent a major 
>problem in public relations and subsequently a barrier to more general 
>popularity of the product.
>
>Tell me it ain't so!


As far as I can tell it aint so..

All the best
Bob


>Sorry to post this to the list, but I don't know what else to do.
>
>Sincerely,
>Kurt Kaufman
>
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