Dealing with creeping featurism in customer requests

[Mark Brownell]

On Wednesday, August 4, 2004, at 07:44 AM, Marian Petrides wrote:

> >>>When I was a builder I made the customer pay in advance for all 
> feature improvements beyond the original contract. That tends to put 
> the burden of hell back on the customer.
>
> Not a bad idea, Mark.
>
> M

I like the title of this subject. I always knew back then if one of my 
customers started growing a second head that I was in trouble or was 
soon going to be. You got to watch out for creeping features  in your 
customers.

mb