Participation in Improvement List
dan at gui.com
Mon Jul 8 02:58:34 EDT 2002
I'm a bit of a Johnny-Come-Lately here and although I've posted my
share of questions in the past couple of days, my long standing as a
curmudgeon and a pundit prevents me from being silent when there's a
policy issue that doesn't seem to make sense or that I just don't get.
I understand the pricing strategy at Revolution, even though I'm not
altogether sure how I feel about paying $300 for a product and
getting NO support. it's been a long time since I saw a practice like
What I *don't* understand is how/why Revolution would limit its
customer feedback mailing list (improve-revolution) to folks who
cough up a grand for the professional license. That seems to me to be
counter-productive. Even those who run the free runtime can have good
ideas for improving the product, no? And certainly those who pay $300
for the small business license and are reasonably serious developers
ought to be able to participate in that dialog.
So what am I missing? Why the restriction on communication,
particularly given the intentional lack of tech support for all but
the highest-paying customers?
Dan Shafer, Product Development Expert
Helping you turn your best ideas into products that sell
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