Individual licensing questions

[Kevin Miller]

>From a general business point of view, the business model where someone buys an update every few years is not equitable. Customers expect you to have all the new features or new platform support ready when they arrive for their update, yet haven't paid for that to happen. Development costs continue steadily throughout that intervening period.

However for this particular historic use case, its not something we want to get in the way of. If those customers are still around in 3 years time when Classic support ends I'm sure we can figure something out for you if you contact us directly.

Kind regards, 

Kevin 


Kevin Miller ~ kevin at livecode.com <mailto:kevin at livecode.com> ~ http://www.livecode.com/ <http://www.livecode.com/> 
LiveCode: Build Amazing Things 
On 26/07/2024, 18:08, "use-livecode on behalf of J. Landman Gay via use-livecode" <use-livecode-bounces at lists.runrev.com <mailto:use-livecode-bounces at lists.runrev.com> <mailto:use-livecode-bounces at lists.runrev.com <mailto:use-livecode-bounces at lists.runrev.com>> on behalf of use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com> <mailto:use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>> wrote:

I hope this is generic enough.

I have several clients who use apps I created just for them, 20 years ago 
or more. Frequently these are converted HyperCard stacks like address books 
or recipe files. The apps are personal and no one else uses them. Every 2 
or 3 years they contact me because the app stops working, usually due to an 
incompatible OS update. I recompile the app, and sometimes make a few 
requested tweaks. Since a compile takes only a few minutes, and because I 
know these people personally, I charge almost nothing for these services. 
My last invoice for a rebuild and a minor change was $75.

I do not want to tell them that they will need to spend hundreds of dollars 
more for a one time minor update. They will not want a subscription because 
it's years between changes. And because they are not companies and many are 
now retired, paying hundreds of dollars to maintain an address book is not 
feasible. I am very sensitive to their budget requirements.

I'd like to propose a floor under which no royalty or subscription is 
required. A minimum charge of, say, $500 would yield $25 to LC at the 5% 
rate. A charge of $1000 would yield $50.

--
Jacqueline Landman Gay | jacque at hyperactivesw.com <mailto:jacque at hyperactivesw.com> <mailto:jacque at hyperactivesw.com <mailto:jacque at hyperactivesw.com>>
HyperActive Software | http://www.hyperactivesw.com <http://www.hyperactivesw.com> <http://www.hyperactivesw.com> <http://www.hyperactivesw.com>>
On July 26, 2024 6:04:30 AM Kevin Miller via use-livecode 
<use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com> <mailto:use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>> wrote: