Printing Woes

[Dan Friedman]

Panos,

The common denominator seems to be a Macbook Air.

One client said:  "We are using on Macintosh computers (2021 Macbook Air and Mac Studio desktops) and are seeing that the Page Setup and Print buttons do not seem to do anything."

Another:  "I am getting more inquiries about teachers not being able to print. They can run RCM on their MacBook Air but they cannot print. Their macOS is 10.14.6."

Another was on a MacBook Air (2017), macOS 12.6.

What do you mean by "Does the Console app show anything suspicious?"


-Dan

 

On 10/13/22, 2:30 AM, "use-livecode on behalf of panagiotis m via use-livecode" <use-livecode-bounces at lists.runrev.com on behalf of use-livecode at lists.runrev.com> wrote:

    Hello Dan,

    What is the MacOS version of the computers where "answer page setup" fails?
    Do they have anything else in common? Does the Console app show anything
    suspicious?

    Kind regards,
    Panos

    On Thu, 13 Oct 2022 at 01:41, Dan Friedman via use-livecode <
    use-livecode at lists.runrev.com> wrote:

    > I am getting several reports of clients that can't print from my Mac app
    > built with 9.6.8.  When we call "answer page setup", nothing happens (and
    > the result is empty).   It doesn’t happen on all computers... some work and
    > some don’t.   Anyone have any thoughts, insights or ideas?
    >
    > -Dan