Our survey - please don't discuss :)

J. Landman Gay jacque at hyperactivesw.com
Fri Oct 22 12:54:19 EDT 2021


I didn't get a survey either but I did get the one a while ago about 
conference preferences. I think Survey Monkey may be a bit confused.

--
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
On October 22, 2021 5:34:59 AM matthias rebbe via use-livecode 
<use-livecode at lists.runrev.com> wrote:

> Every survey email has an "unsubscribe" link at the bottom of the message 
> text. If you click on that link you'll opt out from receiving surveys 
> emails from that specific account.
> So maybe you've clicked such a link in an older survey email in the past
>
> Regards
>
> Matthias
>
>> Am 22.10.2021 um 12:17 schrieb Pi Digital via use-livecode 
>> <use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>:
>>
>> Where do you opt in or out. I never consciously did so
>>
>> Sean Cole
>> Pi Digital Productions Ltd
>>
>> eMail Ts & Cs
>>
>>
>>> On 22 Oct 2021, at 09:15, Heather Laine via use-livecode 
>>> <use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>> wrote:
>>>
>>> ?Hi Sean,
>>>
>>> You didn't get the survey because you have opted out from receiving our 
>>> surveys. This is not speculation, I checked, and you are clearly marked as 
>>> opted out. So we can't send it to you.
>>>
>>> Best Regards,
>>>
>>> Heather
>>>
>>> Heather Laine
>>> Customer Services Manager
>>> LiveCode Ltd
>>> www.livecode.com <http://www.livecode.com/>
>>>
>>>
>>>
>>>> On 22 Oct 2021, at 00:11, Sean Cole via use-livecode 
>>>> <use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>> wrote:
>>>>
>>>> Hi
>>>> I'm guessing I haven't and won't get the survey because either you already
>>>> know my gripes, or, more likely, my opinion counts for nothing here.
>>>>
>>>> Normally my gripes get overlooked in favour of some 1-5 user 'feature' like
>>>> FMP integration @ $400/seat. Like purchasing a 2-year licence for HTML5
>>>> with the promise that it would get fixed (following an Edinburgh visit with
>>>> Ian at LC) (which it didn't so I couldn't use because it was so dysfunctional)
>>>> then told I would have to buy the next licence on the promise that the new
>>>> one (LC10) will work this time. It literally makes me nauseous right now
>>>> just typing about it. How immensely pee'd and dump'd on I feel. You guys
>>>> put me in hospital more than once. And as 85% of my livelihood is dependant
>>>> on LC it won't be long before ridiculousness like this put me back in.
>>>>
>>>> Asking people to fill out a survey will only cause more of your users to
>>>> become disappointed when 'their' extremely valid top 10 bugs get lost in
>>>> the flood of other people's, probably only based on how many remember the
>>>> same matching ones. When 'theirs' don't get fixed, it will only feed their
>>>> despondency.
>>>>
>>>> My advice is what we all have to follow on a day to day basis - fix all the
>>>> base-level stuff like fields, buttons, graphic, groups and their
>>>> inconsistencies. Then UX/IDE elements like the messed up script editor (so
>>>> we don't have to use 3rd part ones), dictionary (so we don't have to use
>>>> 3rd part ones!), user guide (so we don't have to use 3rd part ones!!),
>>>> project browser (so we don't have to use 3rd part ones!!!) and property
>>>> inspector (so we don't have to use 3rd part ones!!!!). THEN, move on to
>>>> higher-level stuff in the language code and extensions.
>>>>
>>>> You don't need a survey to work that out. Just get on with it! You want to
>>>> know what the top bugs are - use your product for real-world stuff yourself
>>>> and try to do it without having to use workarounds!
>>>>
>>>>> On Thu, 21 Oct 2021 at 16:45, Klaus major-k via use-livecode <
>>>>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>> wrote:
>>>>>
>>>>> Hi Heather,
>>>>>
>>>>>> Am 21.10.2021 um 16:36 schrieb Heather Laine via use-livecode <
>>>>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>:
>>>>>>
>>>>>> Dear list folks,
>>>>>>
>>>>>> We've just sent out a survey to try and determine what our top 10 bug
>>>>> list should look like. We would ask you please not to discuss the bugs you
>>>>> enter in the survey on the list, the forums or in general. We want your own
>>>>> unbiased opinions based on your personal needs and experiences.
>>>>>>
>>>>>> Thank you very much!
>>>>>>
>>>>>> Warmest Regards,
>>>>>>
>>>>>> Heather
>>>>>
>>>>> I did not receive any mails yet, but maybe this will take a little time.
>>>>> Just quoted this mail in the Facebook LC forum!
>>>>>
>>>>>
>>>>> Best
>>>>>
>>>>> Klaus
>>>>>
>>>>> --
>>>>> Klaus Major
>>>>> https://www.major-k.de <https://www.major-k.de/>
>>>>> https://www.major-k.de/bass
>>>>> klaus at major-k.de
>>>>>
>>>>>
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>>>>>
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>>>
>>>
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