Mysterious customer

[Richmond Mathewson]

"Artie" just sent me this:

"I wonder if this will give you a clue, Richmond...

A while back I ran into a problem wherein I all of a sudden couldn't 
save screenshots to my Butler pasteboards until its developer explained 
that Retina screens have three times as many pixels as regular screens, 
so screenshots are three times larger, and I needed to triple the 
allowable size limit of my pasteboards."

To which I replied:

"No: it doesn't tell me anything, but it probably will tell one or two 
of my "Mac Mage" friends, so I shall pass this on"

Richmond.


On 4/4/17 7:45 pm, Peter Bogdanoff via use-livecode wrote:
> My application is 728 high. This covers 99% of users. I know that you’re not releasing it for Windows, but there are Windows users with 11” screens. If the OS reports screen resolution < 800 I hide the Taskbar as well.
>
> Peter Bogdanoff
>
>
> On Apr 4, 2017, at 6:30 AM, Rick Harrison via use-livecode <use-livecode at lists.runrev.com> wrote:
>
>> Hi Roger,
>>
>> I think you have hit upon the real problem,
>> and the correct solution. If he is looking at
>> his Mac at a resolution of either 1024 x 640
>> or 1280 by 800 then Richmond’s app wouldn’t
>> fit at all properly on the screen.
>>
>> For my everyday use I usually have my screen
>> set to 1280 by 800 because I don’t like
>> the small text.  When I work on an app
>> I always switch to 1920 by 1200.
>>
>> Good catch!
>>
>> Rick
>>
>>
>> That sounds like the answer
>>> On Apr 4, 2017, at 8:06 AM, Roger Eller via use-livecode <use-livecode at lists.runrev.com> wrote:
>>>
>>> Is it possible that "Artie" has his display set to a lower resolution to
>>> compensate for vision impairment?
>>>
>>> ~Roger
>>>
>>> On Tue, Apr 4, 2017 at 6:49 AM, Richmond via use-livecode <
>>> use-livecode at lists.runrev.com> wrote:
>>>
>>>> I pumped out a 32-bit Mac standalone from my Char Ref stack and
>>>>
>>>> released it through MacUpdate as a freebie, and have had a series of
>>>> e-mails from
>>>>
>>>> someone called "Artie" who says that the standalone (886 pixels high)
>>>> won't fit on his
>>>>
>>>> Mac Laptop that has a screen res of 2880 x 1880.
>>>>
>>>> This seems odd to say the least.
>>>>
>>>> Richmond.
>>>>
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