Failed to load external error

[Charles Warwick]

Hi Jacque,

Yes.  In the Ext folder should be all the externals that are included 
with Livecode.  Inside that there should be a tsNet folder - just 
replace the dll file in there.

Regards,

Charles


On 2/09/2016 10:34 am, J. Landman Gay wrote:
> Just to be sure...I should replace the dll in the Ext folder, right? I 
> couldn't find one in Runtime/Windows/x86-32/Externals folder.
>
> On 9/1/2016 6:27 PM, Charles Warwick wrote:
>> Hi Jacque, Ben,
>>
>> Yes, unfortunately that fix just missed making it into the RC1 release.
>> It will be in RC2.
>>
>> Regards,
>>
>> Charles
>>
>>
>> On 2/09/2016 7:25 am, J. Landman Gay wrote:
>>> Thank you! That sounds like exactly the problem we're seeing. We're in
>>> a rush so I'll try the file Charles uploaded to the QCC.
>>>
>>> If I had more time I'd read the bug reports every day. :)
>>>
>>>
>>> On 9/1/2016 4:08 PM, Ben Rubinstein wrote:
>>>> Hi Jacque,
>>>>
>>>> It might not be this, but it sounds awfully similar to a problem I 
>>>> had,
>>>> attempting to deploy a standalone built with 8.1.0 dp 3 to Windows.
>>>>
>>>> Details here, including a patched version of tsNet.dll which fixed the
>>>> issue for me:
>>>> http://quality.livecode.com/show_bug.cgi?id=18205
>>>>
>>>> The bug report changed status to "AWAITING_RELEASE" just this 
>>>> afternoon
>>>> (UK time) so my guess is that the new dll didn't make it into rc1.
>>>>
>>>> If you're in a hurry to solve this, I suggest trying the patched 
>>>> version
>>>> - note Charles Warwick's comment #2, it may be necessary to build with
>>>> the new version, rather than just replacing it after the fact.
>>>>
>>>> HTH,
>>>>
>>>> Ben
>>>>
>>>> On 01/09/2016 20:15, J. Landman Gay wrote:
>>>>> Due to an audio bug fix we needed, we were forced to compile and
>>>>> release an
>>>>> app using 8.1rc1. Some Windows users are regularly receiving the 
>>>>> error
>>>>> "failed
>>>>> to load external" when the app launches. This renders the app 
>>>>> useless.
>>>>>
>>>>> So far we have heard from both Windows 7 and Windows 10 users. The
>>>>> external
>>>>> folder in the app contains revBrowser.dll and tsNet.dll.
>>>>>
>>>>> Does anyone know why this would happen? The externals are obviously
>>>>> there (we
>>>>> got screen shots) so I assume they are being found. Could virus
>>>>> scanners block
>>>>> this? Are there any other reasons?
>>>>>
>>>>> It would be nice if the error message would tell us which external
>>>>> wouldn't
>>>>> load. Right now the students who use the app are pretty pissed off
>>>>> because
>>>>> they can't complete their assignments.
>>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> use-livecode mailing list
>>>> use-livecode at lists.runrev.com
>>>> Please visit this url to subscribe, unsubscribe and manage your
>>>> subscription preferences:
>>>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>>>
>>>
>>>
>>
>>
>> _______________________________________________
>> use-livecode mailing list
>> use-livecode at lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your
>> subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>
>
>