Failed to load external error

[J. Landman Gay]

Thank you! That sounds like exactly the problem we're seeing. We're in a 
rush so I'll try the file Charles uploaded to the QCC.

If I had more time I'd read the bug reports every day. :)


On 9/1/2016 4:08 PM, Ben Rubinstein wrote:
> Hi Jacque,
>
> It might not be this, but it sounds awfully similar to a problem I had,
> attempting to deploy a standalone built with 8.1.0 dp 3 to Windows.
>
> Details here, including a patched version of tsNet.dll which fixed the
> issue for me:
> http://quality.livecode.com/show_bug.cgi?id=18205
>
> The bug report changed status to "AWAITING_RELEASE" just this afternoon
> (UK time) so my guess is that the new dll didn't make it into rc1.
>
> If you're in a hurry to solve this, I suggest trying the patched version
> - note Charles Warwick's comment #2, it may be necessary to build with
> the new version, rather than just replacing it after the fact.
>
> HTH,
>
> Ben
>
> On 01/09/2016 20:15, J. Landman Gay wrote:
>> Due to an audio bug fix we needed, we were forced to compile and
>> release an
>> app using 8.1rc1. Some Windows users are regularly receiving the error
>> "failed
>> to load external" when the app launches. This renders the app useless.
>>
>> So far we have heard from both Windows 7 and Windows 10 users. The
>> external
>> folder in the app contains revBrowser.dll and tsNet.dll.
>>
>> Does anyone know why this would happen? The externals are obviously
>> there (we
>> got screen shots) so I assume they are being found. Could virus
>> scanners block
>> this? Are there any other reasons?
>>
>> It would be nice if the error message would tell us which external
>> wouldn't
>> load. Right now the students who use the app are pretty pissed off
>> because
>> they can't complete their assignments.
>>
>
>
> _______________________________________________
> use-livecode mailing list
> use-livecode at lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode
>


-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com