URGENT: emails being rejected

Mark Wieder mwieder at ahsoftware.net
Tue Mar 22 13:14:15 EDT 2016


On 03/21/2016 07:17 PM, Alex Shaw wrote:
> Hi
>
> Our on-rev site is on jasmine.on-rev.com (50.28.38.70).
>
> Recently, I have had quite a few emails bounce back and rejected by
> recipients, that prior to the on-rev server upgrades accepted emails ok.
>
> Today I noticed on one of the rejected emails..
>
> SMTP error from remote mail server after RCPT TO: xxxx
>      550-delivery from 50.28.38.70 is rejected. Check at
>
> 550-http://www.commtouch.com/Site/Resources/Check_IP_Reputation.asp.
> Reference
>      550 code:tid=0001.0A090302.56F0A528.00EE
>
> "whois 50.28.38.70" returned details related to the new Liquid Web servers.

A couple of things:

1. If you're using the on-rev smtp server to send emails, STOP THAT 
right now. Configure your email client to send email using the smtp 
server of your isp. You don't need to change the pop server, just the 
outgoing one.

2. See point #1.

-- 
  Mark Wieder
  ahsoftware at gmail.com




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