URGENT: emails being rejected
Alex Shaw
alex at harryscollar.com
Mon Mar 21 22:17:57 EDT 2016
Hi
Our on-rev site is on jasmine.on-rev.com (50.28.38.70).
Recently, I have had quite a few emails bounce back and rejected by
recipients, that prior to the on-rev server upgrades accepted emails ok.
Today I noticed on one of the rejected emails..
SMTP error from remote mail server after RCPT TO: xxxx
550-delivery from 50.28.38.70 is rejected. Check at
550-http://www.commtouch.com/Site/Resources/Check_IP_Reputation.asp. Reference
550 code:tid=0001.0A090302.56F0A528.00EE
"whois 50.28.38.70" returned details related to the new Liquid Web servers.
I plugged the same IP address into the above mentioned site..
http://www.commtouch.com/Site/Resources/Check_IP_Reputation.asp
.. and it returned the following information:
IP Query Result:
IP Address: 50.28.38.70
Risk Level: High Risk
Description: This IP address is used for sending Spam on a regular basis
Is anyone else experiencing this?
Can this issue be resolved?
regards
alex
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