[On-Rev] TIO: again all index files were overwritten

[Kevin Miller]

Its been a fairly concerted attack, we’ve been stretched dealing with it.
To my knowledge we were on top of the tickets today, I will follow up with
David again now.

Kind regards,

Kevin

Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
LiveCode: Everyone can create apps




On 18/01/2016 20:16, "use-livecode on behalf of Matthias Rebbe | M-R-D"
<use-livecode-bounces at lists.runrev.com on behalf of
matthias_livecode_150811 at m-r-d.de> wrote:

>Kevin,
>
>the index files have a changed date 17.01.2016 7:00 GMT+1. That was
>yesterday.
>When were the things restored? I informed support today morning by
>emergency request at 08:15 GMT+1.
>Did not hear back from support. So i phoned Heather at 10:00GMT+1.
>But nothing changed. Until now i did NOT get an answer to my emergency
>request. 11 hours later ! ! !
>And my data is still broken. Btw. that´s the 2nd time that i have to
>restore it on my own. The last time i had also to restore the data on my
>own. because there was a problem with your backup.
>
>And why is no one able to inform customers about this incident, so the
>customers can check if their data is broken or not?
>
>Matthias
>
>
>
>
>> Am 18.01.2016 um 21:00 schrieb Kevin Miller <kevin at livecode.com>:
>> 
>> Yes, the attacker returned again and used a different vector to achieve
>> the very same task. We responded within minutes and were able to stop
>>the
>> attack fairly rapidly. Mostly things have been restored, if you¹re not
>> back to normal let us know through the usual channels.
>> 
>> Kind regards,
>> 
>> Kevin
>> 
>> Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
>> LiveCode: Everyone can create apps
>> 
>> 
>> 
>> 
>> On 18/01/2016 18:51, "use-livecode on behalf of Jim Lambert"
>> <use-livecode-bounces at lists.runrev.com on behalf of jiml at netrin.com>
>>wrote:
>> 
>>> Matthias,
>>> 
>>> It is not just your account. I can confirm that the TIO index files
>>>have
>>> been overwritten on my account too.
>>> 
>>> Jim Lambert
>>> 
>>> 
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>> 
>> 
>> 
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