Feature Exchange Process

[Rick Harrison]

Ok, so I tried it again, and made sure that I didn’t use any $ sign.
It worked!  I got a message that flashed on the screen that said
“Thank you for your Pledge!” that promptly disappeared.  If I had
taken the time to blink I never would have seen it.  I then checked
my email to be sure that I indeed hadn’t just imagined it, and it
said that I had successfully registered my pledge.

A good website accepts user text input.  It should
then validate the input.  Check for a $ sign, strip it out,
and then convert the text number into a numeric.  If the user
enters any other nonsense characters that won’t work, the
website should throw a decent user error message like:
“Please use numbers only, etc.”

Why should the “Thank you for your Pledge” disappear at all?

Ok, I’m a little happier that everything finally worked.  I shouldn’t
have had to go through the process twice, and neither should
anyone else who is trying to give you money.  I suggest you
folks fix this if it all possible.

Thank you for your prompt response to my inquiry!

Rick

> On Sep 26, 2015, at 1:51 PM, Heather Laine <heather at runrev.com> wrote:
> 
> Did you enter a $ sign with your amount pledged? If so, it won't have registered. You need to enter only numbers. 
> 
> If you didn't get an email, I very much doubt we got your pledge.
> 
> Regards,
> 
> Heather
> 
>> On 26 Sep 2015, at 18:12, Rick Harrison <harrison at all-auctions.com> wrote:
>> 
>> Hi there,
>> 
>> I just pledged, and the website didn’t seem give me
>> enough feedback that my pledge had been recorded.
>> The numbers didn’t change for the number of people
>> backing or for the amount.
>> 
>> Neither did I receive any email to confirm that I had
>> pledged.  Has anyone else experienced this?
>> Does it have anything to do with the “anonymous”
>> checkbox?
>> 
>> If pledges aren’t being registered properly then it
>> is no wonder things aren’t progressing fast enough.
>> 
>> Thanks,
>> 
>> Rick
>> 
>> 
>> 
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