wtf diesel?

[Matthias Rebbe | M-R-D]

Mark,

that is absolutely untypical. Did you sent a normal support request or did you put  URGENT into the subject line or did you use the contact form for emergency support requests?

My emergency support requests,regardless if i used the contact form or if i put urgent in the subject line, were always answered within 2 or 3 hours. 

Matthias


> Am 20.11.2015 um 21:13 schrieb Mark Wieder <mwieder at ahsoftware.net>:
> 
> On 11/20/2015 10:43 AM, Simon wrote:
>> Another just arrived... 43 hours late.
> 
> And no response from support since Monday.
> 
> -- 
> Mark Wieder
> ahsoftware at gmail.com
> 
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