Status of on-rev restore?

[Keith Clarke]

Just to update that my on-rev.com account has been recovered and restored from a recent backup. So, following some DNS surgery to manage a change of dedicated IP address that didn’t flow through to all parameters, all the websites that I couldn’t migrate (as I don’t have domain control) are back. 

I’m ‘luckier’ than some on-rev users as, despite being a lifetime member, I dropped any reliance on on-rev for email or ‘critical production’ following previous outages. However, I’m glad I don’t need to set-up LC-Server elsewhere for development & experimentation - and the charities whose websites I webmaster on this account gratis appreciate being back online. :-)

Thanks to the runrev personnel who put in the time & effort to sort this - those individuals always pull out all the stops to help. At a more systemic level, I hope Kevin’s proposed investigation identifies and (finally?) establishes the backup & DR that needs to be in place if on-rev is to remain a core business service. These days it should be possible technically & procedurally - and without huge costs - to avoid having a single point of hardware failure (cited as a “raid array”) from creating an outage at all - let alone a couple of weeks.
Best,
Keith..

> On 12 May 2015, at 10:06, Keith Clarke <keith.clarke at me.com> wrote:
> 
> I’ve been waiting since the 7th on the promise of files and resources to be recovered into my empty account. 
> 
> There was a suggestion that it may be a permissions issue rather than missing resources, but radio-silence since then, so I’ve just chased again. Worryingly, I didn’t receive an auto-response email, so I hope their ticketing system is not down, too! 
> 
> Meanwhile, I can’t recreate folders or databases that used to exist and so I’m stuck until my ticket comes up in the queue. 
> 
> I’ve transferred what I can to alternative hosting arrangements and it looks like I’ll need to recreate my LC server environment elsewhere, too.
> 
> Hopefully, others have been more lucky - or been more prepared with their own backup & DR strategies to mitigate the on-rev.com platform / service as a single point of failure!  :-(
> Best,
> Keith.. 
> 
>> On 12 May 2015, at 09:38, jbv at souslelogo.com wrote:
>> 
>> Hi list
>> Just curious : is anyone still waiting for his/her account on pancake to
>> be restored ?
>> Thanks
>> jbv
>> 
>> 
>> _______________________________________________
>> use-livecode mailing list
>> use-livecode at lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>