Status of on-rev restore?

[Heather Laine]

Alex… I think you mean "most websites are now working properly" rather than "not working properly"? If you did mean not, then please update your ticket on on-rev as we have moved on to looking at only the irev issue.

Regards,

Heather

On 13 May 2015, at 00:25, Alex Tweedly <alex at tweedly.org> wrote:

> I hope your sites are being (or have been) restored now.
> 
> I have had significant progress since this morning
> - most web sites are not working properly
> - email was still not forwarding - but I moved the domain to another hosting provider, so there is no opportunity for runrev to finish their investigation and fix it
> - one website is still not working correctly, and is being investigated.
> 
> The last interesting website is a bit of a puzzle. It uses a technique of specifying various global variables from a textual "site description file" and then creating the output from a "merge()" of the HTML files; so I have written html templates using those global variables, e.g.
> 
> <h2>[[SITE]]</h2>
> 
> This all worked on pancake up till it had its problem two weeks ago, and currently is working fine on my new hosting provider (hostm.com) - but failing on sage.on-rev.com   (just to complicate things, it's an ".irev" file, not a ".lc" one, and I think that affects the server version  chosen). I believe there was a subtle change to the scoping of global variables on LCserver at some point (i.e. is it truly global or is it in the context of the "home" script - ???? can't remember).
> 
> Anyway, runrev are investigating, and if they find an answer soon, I'll report back here; if not, then I'll move this site to hostm as well.
> 
> -- Alex.
> 
> 
> 
> On 12/05/2015 10:00, jbv at souslelogo.com wrote:
>> Hi Alex,
>> All our sites on pancake are down. Even the backup from 2014
>> that was online last week has disapeared and replaced by an internal
>> server error 500. Our clients have already lost 2 weeks of sales.
>> I got an email on May 3rd saying that everything would be back online
>> the same day, and a few days later I've been informed that a first
>> attempt to transfer our account to SAGE had failed.
>> 2 days ago I finally asked to have our account transfered to the dedicated
>> server we also have at on-rev, and Heather confirmed that it would be
>> done that way. But nothing new since then...
>> Best
>> jbv
>> 
>> 
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