Communication Suggestion for LiveCode (RunRev)

[Terence Heaford]

An acronym from my old employer before retirement, sums it up I think.

C.A.R.E.

Customer Awareness Rewards Everyone


All the best

Terry




> On 7 May 2015, at 20:29, AndyP <smudge.andy at googlemail.com> wrote:
> 
> Very much agree that more information would have gone a long way to reducing
> the uncertainty and  hostility vented. I do not understand why such info was
> not posted on the server status page, it seems the obvious place? I still
> have two sites down and I am still waiting (patiently) for a response from
> LiveCode as to why this is. I understand that shit happens and hardware
> fails but there is no excuse for not letting your customers know what is
> going on.
> 
> I used to manage around 280 sites on various servers and via various hosting
> companies and yes problems occurred but I learned very early on that
> information flow is key to keeping your clients calm and on your side.
> 
> Even after all this time we still do not know what the initial problem was
> which caused the server change.
> 
> I'm usually a great LiveCode promoter but feel at the moment disappointed in
> LiveCode's performance on this issue,
>