Crash-a-lot just became critical

[J. Landman Gay]

On 1/8/2015 10:41 AM, Dr. Hawkins wrote:
> It is also unacceptable to expect me to turn over source code with over
> $100k of development time to be able to try to track down these crashes.

I understand. But they can't fix it unless they can reproduce it. So you 
can either trust them or live with it until/unless someone else has the 
same issue and submits an example. The team is very keen to fix these 
issues, and crashes take top priority, but you've sort of tied their hands.

I can verify first-hand that your work will remain confidential, and all 
files will be deleted after they fix the problem. They are also willing 
to sign any type of NDA you require.

I think your only other alternative is to download the source code from 
github, set up the development environment, and do the trace yourself.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com