quicktime issue on Windows - blank controller bars

[Alejandro Tejada]

FORD JR, CURT wrote
> A series of modules using QuickTime player bars for audio has been
> behaving well, but we've just gotten a note from a client with screenshots
> that show the player bars as blank rectangles; or, in some cases, where
> the player bar should be, there's a bit of text that was at that location
> in the card previously shown - so it looks like the screen just isn't
> being redrawn where the player bar is. Since these are audio files (.mp3),
> so there's no video in the player, just the 20px tall controller bar.
> 
> I've seen a similar effect where QuickTime isn't installed but the
> customer says he does have QuickTime installed. The problem shows up for
> him on Windows 7 and 8.1.
> 
> Any ideas, anyone?

Could you test if using Trevor's Enhanced QuickTime externals
still produce the same bugs?
http://www.bluemangolearning.com/revolution/software/externals/eqt/

Another way to test how QuickTime works in that specific computer
is creating a virtualized application that includes Quicktime. 
Or QuickTime Lite just like this example (created using Cameyo), 
that I posted some time ago:
https://dl.dropboxusercontent.com/u/3834621/QT%20Lite.virtual.zip

You could virtualize your app, along with QuickTime (or QuickTime Lite)
following the step by step instructions of the virtualization app creators.
http://alternativeto.net/software/cameyo/

Al

Al




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