on-rev reliability ?

[Tim Selander]

I have been on freyr and then recently was moved to pancake. I 
would say that my experience parallels yours, though, thankfully, 
not with clients -- just our own company. I don't run programs at 
all -- just http forms on our website and email for our 30 employees.

We have experienced a /lot/ of trouble with email -- which really 
hurts business. Also, we do radio and tv programs, and let 
viewers contact us via the web page. We're just a local program 
so the volume is not huge, but, still, when the web page goes 
down a couple hours before airtime, it is very stressful.

Just yesterday, our email was down again for 2 or 3 hours in the 
middle of the afternoon.

Frankly, I think we're going to have to give up on on-rev, and 
I've got egg all over my face for having recommended them to the 
company during the 'founder' campaign....

Tim Selander
Tokyo, Japan

On 7/10/13 3:32 AM, jbv at souslelogo.com wrote:
> Hi folks,
>
> I'm back on this list after a few of years (although I never stopped using
> LC).
> I'd like to get opinions and experiences about on-rev...
>
> I have been using the service for almost 3 years via 3 different accounts,
> and have
> built professional apps & websites on LC & on-rev, and several companies
> are using these apps
> and have built their business around them.
> Everything worked seamlessly for almost 2 years, but last february &
> march, we
> started experiencing huge & frequent server (thor) crashes and slowdowns,
> which put us
> in a terrible situation towards our clients who threatened to sue us
> because we weren't
> delivering the service they paid for...
> Meanwhile, one of our accounts was moved to a new server (pancake) but it
> appeared that
> something went wrong during the move, because we experienced random bugs
> in some
> scripts that lead to corrupted data in DBs and random errors in
> automatically generated
> pdf files (invoices for instance)... To solve this problem, I had to move
> all scripts, files and
> DBs to another account of ours still on thor...
> Last but not least, for the last few days, we had a few server crashes
> again, and of course
> our clients yelling at us... Last week-end I also noticed some erratic
> behavior during ftp
> transfer that lead to corrupted scripts and huge bugs in web pages...
>
> Searching through the list archives I found a few posts mentioning that
> thor was "down
> again", but nobody seemed to be in a panic business-wise because of that...
>
> So finally, here's my question / request : we have the feeling that most
> of the problems
> are due to the fact that thor is a shared server and that some other
> on-rev users are
> playing dirty games, and we are thinking of moving our accounts to a
> dedicated server.
> Before subscribing to on-rev, I had a Revolution engine installed on a
> dedicated Linux
> server an experienced crashes or slowdowns only 2 or 3 times a year, not
> every 2 or
> 3 days...
> Does anyone on this list have built rather sophisticated with Livecode &
> on-rev ?
> If yes, how do you deal with all those server problems ?
>
> Thanks in advance for any opinion, and sorry for the long post...
>
> jbv
>
>
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