Sending an email with a file attachment

[Peter Haworth]

Thanks Warren.

I'm beginning to think Matthias' idea of putting the environment data on
the clipboard and asking the user to paste it into the email client of
his/her choice may be the easiest and safest way to do this.

Pete
lcSQL Software <http://www.lcsql.com>



On Thu, Sep 13, 2012 at 3:38 PM, Warren Samples <warren at warrensweb.us>wrote:

> On 09/13/2012 04:21 PM, Peter Haworth wrote:
>
>> The purpose for this is for a user of my software to send an email to
>> support and to automatically attach a file to the email that contains
>> information about the user's environment.  Sarah's stack requires the name
>> of the SMTP server and since that will be different on each user's machine
>> and I don't know in advance what it is, her stack won't help me
>> unfortunately.
>>
>> Any other suggestions?  I can embed the information in the body of the
>> email instead of in an attachment so not hugely important. Or I could just
>> rewrite my app to run on iPhone/Android, then I could use the commands
>> provided by LC for those platforms:-)
>>
>> Pete
>> lcSQL Software<http://www.lcsql.com>
>>
>
>
> You can expect unexpected problems using either SMTP or using revMail.
> Port blocking may require the use of nonstandard ports for SMTP and not
> everyone will have a desktop email client set up.
>
> You could use an SMTP relay service and provide the address and
> credentials yourself. Some SMTP relay services allow you to use
> non-standard ports. Some of them are quite inexpensive for low volume use,
> so that could help cover some scenarios if you're really determined to use
> SMTP.
>
> The server side script solution is far less problematic. You could also
> look into a script that stores the info in a database and you collect it
> manually.
>
>
> Good Luck,
>
> Warren
>
>
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