Another 5-out-5 review for LC!

Lynn Fredricks lfredricks at proactive-intl.com
Sat Jun 2 10:50:52 CDT 2012


 > I was surprised to see that a majority of the comments there 
> were negative.  In a few cases the specifics related to not 
> understanding the product well, but others were quite valid 
> from the perspective of a new user (e.g., "no native controls 
> on iOS").  IMNSHO, even the misunderstandings could arguably 
> be attributed to the product design, since first impressions 
> need to be accounted for in guiding the user.

It is unfortunate when there is a system that doesn't allow for vendor
response.

Ive had the experience before where some buyers have used review systems as
a form of blackmail, meaning, they demanded some feature or some special
service, and told that if they didn't get it that they'd trash the product
in a public place.

Consider also, if a competitor or a "champion" of another product buys yours
in a public venue that works this way, such as the Mac App Store. They can
heap abuse on your product pretty much freely and there is nothing you can
do about it.

Best regards,

Lynn Fredricks
Mirye Software Publishing
http://www.mirye.com




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