Making Sense of Licenses

Heather Nagey heather at runrev.com
Thu Oct 20 03:41:10 CDT 2011


I'm rather concerned about this. The Omega bundle did not include a  
year of updates, and if anyone told you it did, they were misinformed,  
and giving you incorrect advice. Can you point to where this  
information was provided?

I've checked your license entitlement, and your upgrade was to the  
Gold bundle, with a very substantial discount applied due to the free  
platforms you earned during the Summer Academy. The Gold bundle does  
not carry an extended upgrade entitlement, only the Complete license  
offers this. Your upgrade was quite close to the cut off date for  
getting LiveCode 5 free however. If you email me in support directly  
we might come to some kind of arrangement.

I'd like to re-iterate however, that we certainly never promised a  
year of updates with the Omega bundle. The only license type we sell  
that carries a year of updates is the Complete license.

Regards,

Heather

On 20 Oct 2011, at 05:47, Admin wrote:

>
>
> To add to the below questions:
>
> I paid for a year of updates, or
> so I thought, when I bought the Omega Bundle much less than a year  
> ago.
> Yet, now I have to pay. As someone who has NO money and would like to
> finish what I started, I was under the impression I was due for a  
> bunch
> more updates.
>
> To somewhat answer the below questions:
>
> I understand
> that I have 4.6 and anything I make with that, and deploy using, will
> still work, but with all the bugs in the 4.x versions/deployment  
> options
> and the promise of added features and bug fixes in 5.0, I feel truly
> slighted. To make matters worse, I upgraded to complete and only a
> couple of months later, now I have to pay for all updates. (namely,  
> you
> don't have to update and spend money unless you want the 5.0 features.
> However, since things were left unfinished, it seems like you HAVE TO
> pay for the update just to get what you paid for the version before -
> and even that is not guaranteed).
>
> That is the main reason I am so
> upset.
>
> I wish Runrev would man up and not promise a year of updates
> and a few months later renig.
>
> Mike
>
> On Wed, 19 Oct 2011 19:51:23
> -0700, RevList wrote:
>
>> I have to admit that I have not paid much
> attention to this lately so I may have missed something, and also,
> because my employer use to pay for my RunRev licenses, I didn't worry
> too much. Things
>> have changed for me lately and it looks like if I
> want to continue developing using LiveCode, I am going to have to
> maintain the licensing costs myself.
>>
>> This is under Commercial
> License Options
>>
>> When I log in to my account, I see I have
> purchased
>> LiveCode Development Tools
>> Mobile Deployment: iOS
>> Mobile
> Deployment: Android
>> Mobile Deployment: Win 6.5 (Pre-Release)
>>
>>
> Beside the following, I am seeing "Update Addon"
>> Desktop Deployment:
> Mac + Windows // $129
>> Desktop Deployment Linux // $129
>> Web
> Deployment // $99
>>
>> And "Buy addon" for
>> Server Deployment // $299
>>
> Livecode Box // $15
>>
>> The last two make sense, never purchased.
>>
>>
> What does the second category mean? Does this mean that my license has
> expired, and if I want to be able to deply stand alone apps for Mac,
> Windows and Linux I have to pay?
>> Is the Web Deployment the web
> plugin?
>>
>> How long is the license good for?
>> How can I find out when
> the other licenses expire?
>>
>> Thanks in advance is someone can point
> me to where this is explained.
>>
>>
> ******************************************
>> Stewart Lynch
>> CreaTECH
> Solutions
>> slynch at CreaTECHSol.com [1]
>> 604.484.8499
>>
> Skype:StewartLynch
>>
>> There are only 10 kinds of people. Those who
> understand binary and those who don't.
>>
> ******************************************
>>
>>
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>
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Heather Nagey
Customer Services Manager
http://www.runrev.com/
LiveCode - Unleash Your Killer App




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