Windows 7 and the plugin
bobs at twft.com
Mon Jun 13 14:13:43 EDT 2011
I believe it is an issue with Firefox running in 64 bit mode, the current default. The plug-in is still only 32 bit. Frankly I avoid 64 bit like the plague when it comes to Windows, and even on my Mac the new Firefox causes more problems than I am used to. I have to restart my machine every day now because all of a sudden my cookies stop working and Google hangs with some kind of recursion error.
I, knowing not that much I must warn you, suggest installing the last 32 bit version of Firefox, 3.6 or something, and trying the plugin that way.
On Jun 10, 2011, at 11:22 PM, paul foraker wrote:
> We have a client with a brand new Windows 7 installation and freshly
> downloaded Firefox, reporting:
> Upon following the mailed task link or the link to install the plugin I am
> prompted to allow access. Regardless of what I do at this point, I
> subsequently receive a notification "There was an error loading the revlet -
> error processing revlet" and firefox hangs. I have not been able to proceed
> further or in any other direction. Task Manager is required to shut down
> We'll do a screen sharing session next week so we can see it happen, but I
> thought I'd ask if anyone's had similar issues and could offer pointers.
> -- Paul
> White Feather Software
> Cell: 408-391-1480
> Skype: pwforaker
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