Font Problem

[Marty Knapp]

But if there was an id conflict why would the font work in their email 
program, word processor, etc, but not in my app? They do get a font - 
it's not blank. If anyone is getting an error report (other than the 
font is missing) they have not reported it to me.

Marty
> I am going to say that there is a conflict with another font id. A lot of Mac users have damaged fonts and don't know it. Do they get another font besides the one they installer, or do they get nothing at all? What is their software or os reporting?
>
> Bob
>
>
> On Jul 1, 2011, at 8:58 AM, Marty Knapp wrote:
>
>> I have a Mac only LiveCode standalone that requires a custom symbol font (yes, it's licensed). I use revFontLoad to put it into use. This works great on my 3 Macs and 90% of my users. The other 10% report that that it does not load.
>>
>> After I run revFontLoad I check the fontnames to see if the font is present and then alert the user if it hasn't loaded. If it hasn't, I then have these people manually install the font in Library>Fonts and restart. A percentage of these report that my app still doesn't find the font. In a few cases the user had a 3rd party font management program in use. 2 users reported that they had to uninstall the font program before my app would recognize the font. One was using FontExplorer and the other FontAgent, I believe. I tried FontExplorer and it worked fine for me - no conflict with revFontLoad.
>>
>> On a couple of occasions the people emailed me and used the font in the email to show that the font was working everywhere but in my app.
>>
>> I usually have people use OnyX or FontNuke to clear the font caches, though that hasn't seemed to help
>>
>> I've tried using graphics instead of a font, but the resolution isn't high enough for my use, so the font is required.
>>
>> Any suggestions for me?
>>
>> Marty Knapp
>>
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