parental control problems - Mac OS X

[Chris Sheffield]

Thanks for the suggestions, Jacque. I'll forward this info to our support team.

Chris


On Jan 28, 2010, at 10:25 AM, J. Landman Gay wrote:

> Chris Sheffield wrote:
>> After logging in with the student
>> account, attempting to launch the app results in the infamous
>> bouncing icon in the dock but then the app shuts down problem. What's
>> even stranger, though, is that after attempting this and then logging
>> back in with the admin account and attempting to run the app again,
>> it doesn't work for the admin anymore. So it's like by attempting to
>> run the app with a managed account, it is breaking something system
>> wide.
> 
> The tech queue is getting questions about this too, and I'm not sure what the answer is. It isn't related to your filtering program. This works for some:
> 
> Log into Terminal and do sudo chmod 755 on the app bundle.
> 
> You could also try throwing away the OS-generated plist file in Preferences.
> 
> Also try changing the owner of the app in Get Info.
> 
> None of these has proved to be successful for everyone though, and in your situation it isn't really reasonable to ask your customers to use Terminal.
> 
> The above is from a web page that has other suggestions too:
> 
> <http://reviews.cnet.com/8301-13727_7-10330759-263.html>
> 
> That page is a little old but the Terminal instructions worked in one case I had. I need to find out more about this.
> 
> -- 
> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
> HyperActive Software           |     http://www.hyperactivesw.com
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--
Chris Sheffield
Read Naturally, Inc.
www.readnaturally.com