[revServer] process timeout issue

J. Landman Gay jacque at hyperactivesw.com
Wed Aug 4 13:51:20 EDT 2010


On 8/4/10 3:49 AM, Chipp Walters wrote:

> I imagine anyone Googling for information on RevServer would certainly find
> those. They do damage-- and deserve a rebuttal. But, of course, without a
> recipe or any sort of proof, a rebuttal is pretty much impossible. That is
> why I've called on Jerry to try and work with RR to create a recipe so that
> a fix can be found.

This does bother me, especially since several of our web gurus on this 
list can't reproduce the problem. I of course believe there's an issue 
somewhere because I'm sure Jerry and others wouldn't just make this up, 
but it appears to be obscure. It seems unfair to post damaging 
accusations without giving the RR team enough info to respond and fix it.

> Frankly, I was pretty much taken by surprise when Jerry posted his issue
> with RevServer so publicly, especially when Kevin has most generously
> allowed Jerry and company to harvest customers directly from this list--
> something I have never seen another company do.

RR has worked very closely with D&M in the past to resolve issues in all 
their other products. They offered to do the same in this case too but 
got no response. That makes me wonder if the stated reason for the move 
to PHP isn't a red herring and there are other unspoken reasons for the 
reversal.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com



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